Why Buy from Giles Automotive

Why Buy from Giles Automotive

At Giles Automotive, our customers come first. Whether you're looking for a new vehicle or a high-quality pre-owned car, our team members are here to help you find the perfect fit. From your first visit to one of our dealerships in Louisiana or Texas to the moment you drive away in a vehicle you love - and throughout your ownership experience - we're here for you, with trustworthy parts and service you can count on. Giles Automotive is more than just a business; in fact, our mission is "To be 'a vehicle' that improves the lives of our employees, our customers and our community." Keep reading to learn exactly how we carry out this mission and what you can expect when you trust Giles Automotive with your business.

Giles Lifetime Powertrain Warranty

One of the biggest benefits of choosing Giles Automotive is the free Giles Lifetime Powertrain Warranty, you get with the purchase of a new car. This warranty lasts for as long as you own the car, with no limit on age or mileage, as long as you keep up with the vehicle’s maintenance. It covers some of your vehicle’s most important components, such as the engine, transmission and drive axle assembly.

Five-Day Exchange Policy

If you pick a new vehicle from our inventory and decide it's not "the one," we also offer a Five-Day Risk-Free Exchange Policy. Just bring it back and exchange it for another new vehicle of equal or lesser value.

Giles Gives Back

Finally, when you choose to buy your next vehicle from Giles Automotive, you help us give back to our community. We are passionate about supporting local nonprofit organizations - and helping those in need throughout Louisiana - through our Giles Gives Back Foundation . Recently, we had the opportunity to work with Dreams Come True of Louisiana, an organization that provides memorable experiences for critically ill children throughout the state, to make dreams come true for fifty kids. There's nothing like being able to give back, and you help us make our charitable goals a reality!

Time Dealer of the Year

A commitment to excellence runs deep within the Giles organization, stemming from Giles Automotive chairman and CEO Bob Giles, who was named the 2022 TIME Dealer of the Year by TIME and Ally Financial. This is the automotive industry's most prestigious honor, and though he was up against a group of amazing dealers from all over the United States, Bob won due to his unflagging devotion to his employees, customers and his Louisiana neighbors.

Impressive New and Pre-Owned Vehicle Selection

Whether you're in the market for a new Nissan, Subaru, Volvo or Hyundai model, you'll have a wide range of options to choose from at our dealerships. We stand behind the quality of the models we sell, and you're sure to find a sedan, SUV or truck you can count on for years to come when you shop with us. Looking for a pre-owned car instead? Browse our wide variety of pre-owned vehicles in stock now to find an affordable, reliable model that fits your needs.

Top-Notch Automotive Service

From minor service to major repairs, our service technicians are here to help! Trust the experts when it comes to your model's service; after all, not everyone knows the ins and outs of your Nissan, Volvo, Hyundai or Subaru the way a dealership does. Find your nearest Giles Automotive service center today and make your maintenance appointment online in minutes. And if you're looking for parts instead, we proudly stock genuine OEM parts that will fit your vehicle perfectly.

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Outstanding Customer Service

Our sales team has one priority, and it's not selling cars: It's building relationships with our customers. Our vehicles are made with such quality and care, they practically sell themselves. This means that our team members are able to concentrate on finding our customers the perfect vehicles for their lifestyles, personalities and needs. In fact, our customer service has earned us acclaim over the years: We're the only Acadiana dealer to be recognized with two J.D. Power Dealer of Excellence Awards at our Volvo & Subaru locations. Visit us today to experience our outstanding customer service for yourself!

Giles Automotive is your local source for all things automotive, and we hope to see you soon at one of our locations in Lafayette, Opelousas or Alexandria, LA or El Paso, TX! If you have any questions, feel free to contact us or stop by one of our dealerships in person. We will be happy to help!